Terms & Conditions

1. Agreement to terms

These Terms & Conditions (“Terms“) govern your access to and use of CollabFolks (the “Service“), operated by CollabFolks(“we,” “us,” or “our“). By creating an account, you agree to these Terms. If you’re using CollabFolks on behalf of an organization, you confirm you have authority to bind that organization to these Terms.

2. What CollabFolks is

CollabFolks is a shared workspace (“Pod“) where you and your team can work alongside AI agents. Agents can look up information, draft content, connect to tools you authorize (such as Gmail, Google Drive, Notion, and Google Calendar), and take other actions on your behalf, subject to approval rules and an activity log of everything an agent does.

3. Accounts

You must provide accurate information when creating an account.
You’re responsible for safeguarding your account credentials and for all activity under your account.
If you sign up as a team, the organization’s administrator(s) can manage workspace members, permissions, and settings for that workspace.
We may suspend or terminate accounts that violate these Terms.

4. Plans and pricing

Free/Pilot tier: available to new users to try the product, subject to usage limits described at sign-up.
Paid tier: billed per seat, with usage-based credits for AI model and tool usage, as described on our pricing page.
Enterprise tier: custom pricing negotiated directly with our sales team, including features such as single sign-on (SSO), SCIM provisioning, and dedicated infrastructure where applicable. [Note: several Enterprise capabilities referenced in sales conversations may be on our roadmap rather than available today — ensure sales materials and these Terms stay consistent about what’s currently live.]
We may change pricing with notice; continued use after a price change constitutes acceptance of the new pricing for future billing periods.

5. Acceptable use

You agree not to:

Use CollabFolks for any unlawful purpose, or to violate any applicable law or regulation.
Attempt to gain unauthorized access to another user’s account, workspace, or Pod.
Use the Service to harass, abuse, or harm another person.
Reverse-engineer, decompile, or attempt to extract the underlying models or source code of the Service, except as permitted by law.
Use automated means to access the Service in a way that sends more requests than a human could reasonably produce, without our prior written consent.
Upload or process content you don’t have the right to share (e.g., through a connected tool) via CollabFolks.

6. Agent actions and your responsibility

Agents act based on instructions you or your team provide, and on tools you’ve authorized them to use.
Approval gates: certain actions (as configured in your workspace) require explicit human approval before they execute. You are responsible for reviewing and approving actions appropriately — CollabFolks provides the audit trail and approval mechanism, but the decision to approve a given action is yours.
We log agent actions for transparency, but we are not responsible for the consequences of an action you or your organization approved.
Connected third-party tools (Gmail, Drive, Notion, Calendar, and others as added) are governed by their own terms; CollabFolks is not responsible for the availability or behavior of third-party services.

7. Your content

You retain ownership of the content you upload or create within CollabFolks (messages, documents, prompts).
You grant us a limited license to host, process, and transmit your content solely to provide the Service to you (e.g., sending your prompt to our AI model provider to generate a response).
You’re responsible for ensuring you have the necessary rights to any content you share through CollabFolks, including content pulled in from connected tools.

8. Enterprise leads and sales contact

If your organization qualifies as an enterprise lead (based on company size or stated need for SSO/SCIM), we may contact you using the information you provide to discuss a custom plan. Providing this information does not obligate you to purchase, and we will not use it for purposes other than following up about CollabFolks.

9. Intellectual property

CollabFolks, including its software, design, and underlying technology, is owned by [Legal Entity Name] and protected by applicable intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand features beyond what’s necessary to use the Service as intended.

10. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose or non-infringement. AI-generated content may contain errors or inaccuracies; you are responsible for reviewing agent outputs before relying on them, especially for consequential decisions.

11. Limitation of liability

To the maximum extent permitted by law, CollabFolks will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

12. Termination

You may stop using CollabFolks and delete your account at any time. We may suspend or terminate your access if you violate these Terms, and will provide notice where reasonably possible, except where immediate action is necessary to protect the Service or other users.

13. Governing law

These Terms are governed by the laws of India, without regard to conflict-of-law principles.

14. Changes to these Terms

We may update these Terms from time to time. We’ll notify you of material changes by posting the updated Terms with a new “Last updated” date. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

11. Contact us

Questions about these Terms? Reach us at legal@collabfolks.com